Get Peace of Mind with SERVPRO® Team Miller

9/26/2024 (Permalink)

Disasters can catch you off guard, but having a plan in place can make all the difference.

Disasters can catch you off guard, but having a plan in place can make all the difference. 

That’s where SERVPRO® Team Miller comes in with our Emergency Ready Profile (ERP). It’s a simple, proactive way to prepare for the unexpected, whether it’s a small water leak or a bigger disaster like a fire or flood.  

The ERP isn’t complicated—it’s a plan that helps you know exactly what to do and who to call if something goes wrong. It’s designed to speed up response time and minimize the disruption to your business. Because let’s face it, when disaster strikes, you want things back to normal as quickly as possible.  

Establishing SERVPRO as your disaster mitigation and restoration provider gives you access to 50 years experience and a system of more than 2,200 franchises strong. Team Miller has been owned by the Miller Family since 1996, with 24 locations and ongoing aggressive expansion. 

We also are one of only 10 designated SERVPRO Extreme Response Teams in North America. 

SERVPRO has been named one of America’s Customer Service Champions by USA Today and Plant-A Insights Group with a 4.5-star rating out of 67 industries. We’re honored to have received nearly 520,000 reviews from over 33,000 U.S. customers. 

We’re proud to be the only company in the restoration industry included on this prestigious list!  

It’s never fun thinking about the “what ifs,” but having a plan can take a load off your shoulders. Let us be your trusted advisor and help you take the steps now to ensure you’re ready for whatever happens. 

August 2024 CE Courses for Insurance Agents

7/2/2024 (Permalink)

Calling all insurance agents!

Calling all insurance agents! SERVPRO® is hosting a complimentary CE course webinar on Wednesday, August 14, 2024. If you need continuing education credits, our team is “Here to help®!”  

The following webinar will be held on August 14, 2024: 
9:30 AM - 11:30 PM: Biohazard Cleanup Webinar (2 Credits – Course Number: 85805) 

Registration for the class begins at 8:30 AM and goes on until 9:30 AM. Attendees who sign up for the webinar will be required to have their web camera and microphone on throughout the entirety of the class. The webinar link to access the class will be sent via the provided email the week of the class. 

All attendees are required to register for the courses by Friday, August 12, 2024. Class space is limited. Email marketing@rdmhc.com to learn more about registering! 

August 2024 CE Courses for Insurance Agents

6/21/2024 (Permalink)

Calling all insurance agents!

Calling all insurance agents! SERVPRO® is hosting a complimentary CE course webinar on Tuesday, August 6, 2024. If you need continuing education credits, our team is “Here to help®!”  

The following webinar will be held on August 6, 2024: 
9:30 AM - 11:30 PM: Mitigation Awareness and Response Webinar (2 Credits – Course Number: 85807) 

Registration for the class begins at 8:30 AM and goes on until 9:30 AM. Attendees who sign up for the webinar will be required to have their web camera and microphone on throughout the entirety of the class. The webinar link to access the class will be sent via the provided email the week of the class. 

All attendees are required to register for the courses by Friday, August 2, 2024. Class space is limited. Email marketing@rdmhc.com to learn more about registering! 

Tackling Insurance Claims With Confidence

4/15/2024 (Permalink)

SERVPRO® is Here to Help® with your business' disaster recovery!

Disaster situations are almost always unexpected, which means that it is natural for chaos to ensue while your family reacts to the situation. While you focus on getting everyone to safety, it can be an overwhelming reality to watch your home suffer any sort of damage.

After the emergency is over, the recovery process has to begin. Picking up the pieces of your damaged home may seem really overwhelming! Thankfully, you don’t have to do it all on your own.

Our talented restoration team is trained to help restore your home after a disaster, but we can also help you navigate other aspects of disaster recovery, like your insurance claim.

The Recovery Timeline

Fires, floods and storms can cause a serious amount of damage in a really short amount of time. No matter your situation, focus first on keeping your family safe. Stay out of floodwaters, keep your family outside if your house is on fire and avoid downed power lines or unsteady walls after a strong storm.

Once you are all safe, consider checking on your neighbors if the disaster wasn’t just contained to your home. Contact any emergency services as needed and then get us on the phone right away so we can start working on your restoration plan.

We also want you to take photos of the damage that you can see. Fresh images will be a requirement of your insurance claim, so taking them as soon as the disaster situation is under control will give your agent the clearest depiction of what is going on.

Leaving the Rest to Us

Once our crew arrives, we will focus our efforts on securing your home. Our goal will be to prevent the situation from getting worse so we will board up windows, secure tarps over exposed sections of your house and remove your possessions from the affected space. While this happens, we will also start the documenting process that will help us create the best possible insurance claim for you.

We will go over your space with you and create an itemized list of your losses, noting as much as possible in terms of structural damage as well as damage to your possessions. We will also work within insurance inspection standards to lower your potential costs.

When you work with our team, we will make sure you are taken care of every step of the way. We are dedicated to your recovery now as well as your recovery down the road when your insurance claim is processed and finalized.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

Dealing With Stinky Sewage Leaks Safely

4/1/2024 (Permalink)

Let SERVPRO help you and your family recover from sewage leaks around your home.

If you had to list the top disaster situations that you would want to avoid in your home, we would bet suffering from a sewage leak would be a part of that list. The sheer gross factor, coupled with the potential danger, can be really frustrating to deal with.

Unfortunately, sewage leaks are a relatively common issue that homeowners face across the country every day! Because this situation could happen to you at any point, it is important to know what to do immediately upon discovery as well as what to do right after to help you stay in control.

Addressing the Situation

Sewage and wastewater is meant to flow down and away from our homes in designated pipes. However, that process doesn’t always happen the way it should. If some sort of clog or blockage stops the flow of water in your pipe, it can cause the sewage to be forced backwards into your sinks, toilets and tubs. Sewage can also leak directly out of your pipes if you have any loose connections or if the pipe is starting to experience wear and tear.

No matter how the stinky situation started, it is crucial that you avoid coming into contact with the water. Sewage is considered a toxic substance and you should always exercise extreme caution. Sewage can be harboring dangerous bacteria, different viruses and microbes that can make you really sick.

Stay clear of the situation while you assess your space, and if you can access the water shutoff valve from a dry location, do so right away to stop the flow of water onto your floors. After that, open up some windows and start ventilating the area. You should also get us on the phone right away!

Where Our Restoration Team Can Help

While you may think that cleaning it up yourself might be the easiest course of action, we really recommend that you don’t do that. Our cleaning and sanitization team is highly trained for situations like this, and we have the tools and proper safety gear to stay protected during the cleanup process. Once you make contact with us and we are on the way, start taking some photos of the situation. You will want them for your insurance claim, even though they will most likely never be framed or put into a scrapbook.

Our team will focus our efforts on locating the source of the leak and fixing any problems that we discover. At the same time, our cleaning crew will get to work to remove the sewage and standing water. We will also make sure to sanitize and deep clean the entire space to ensure it is safe to return to. Finally, we can employ our deodorizers to remove any lingering stinky smells from your space and your upholstery.

Don’t let a sewage leak derail your week! Contact us right away so we can take care of your home and remove the mess for you with ease.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO® and we will take care of you.

Mold Damage Tips

1/22/2024 (Permalink)

If you have a mold problem in your home or business, consider the following facts.

If you have a mold problem in your home or business, consider the following facts: 

• Significant mold growth can occur in 48-72 hours. 
• Mold may present a greater risk to children, the elderly, and anyone with respiratory problems. 
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting. 

What to Do: 

• Stay out of affected areas. 
• Turn off the HVAC system and fans. 
• Contact SERVPRO® for mold remediation services. 

What Not to Do: 

• Don’t touch or disturb the mold. 
• Don’t blow air across any surfaces with visible or suspected mold growth. 
• Don’t attempt to dry the area yourself. 
• Don’t spray bleach or other disinfectants on the mold. 

If you suspect that your home or business has a mold problem, SERVPRO® has the training, equipment, and expertise to handle the situation.