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SERVPRO® Can Help Your Business

6/10/2024 (Permalink)

Water damaged commercial facility. SERVPRO is committed to reduce business interruptions and recovery costs.

SERVPRO® is committed to providing expert fire and water cleanup and restoration services to reduce business interruptions and recovery costs. Our team can also provide specialized commercial cleaning services to maintain the best appearance of your facility. 

  • Fire, Smoke and Soot Cleanup and Restoration: Pretesting helps us determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration. 
  • Water Removal and Dehumidification: Our professionals identify the source and type of water which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage. 
  • Biohazard and Vandalism Cleanup: SERVPRO franchise technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. 
  • Mold Mitigation and Remediation: Our professionals work to control and remediate mold contaminants while protecting your health and safety. 
  • Contents Claim Inventory: Accurate inventory helps keep cost low and reduces job completion time. Our professionals can provide an itemized, area-by-area loss inventory. 

Celebrate the 4th of July with Safety in Mind

6/7/2024 (Permalink)

Colorful fireworks against a dark sky. Celebrating the 4th of July can be a blast – literally.

Celebrating the 4th of July can be a blast – literally. When getting ready to celebrate the long weekend, it’s important to take note of the proper safety precautions to avoid series injury or potential fire hazards when grilling or setting off fireworks to celebrate Independence Day. 

Tips for Grilling Safely 

  • Keep your grill at least 10 ft. away from the walls of your home, garage, etc.  
  • Never leave a lit grill unattended.  
  • Never add starter fluid to ignited coals. 
  • Use long-handed grilling equipment to avoid getting burned. 

Safely Setting Off Fireworks 

  • Stay at lease 500 ft. away from a public, live firework show. 
  • Keep a fire extinguisher or a supply of water nearby in case any fireworks do cause a fire. 
  • Never hold any part of your body directly over a firework as you light them to avoid burning your hands, face, chest, etc. 
  • Keep fireworks out of the reach of children. Always keep children within your sight if they are playing with sparklers. 
  • If a firework does not go off, do not attempt to light it again. 

If an unavoidable fire disaster does occur to your property, know that SERVPRO® is available 24/7/365 to help you with every step of the fire restoration process. 

Bonfire Season Is Coming

6/7/2024 (Permalink)

Bonfire in the dark. Follow these tips to have fun and safe summer nights!

Surrounding a campfire with loved ones creates special memories that you can cherish forever. Putting forth safety measures when having a bonfire can lessen the chances of having fire related injuries and property damage. Follow these tips to have fun and safe summer nights! 

Starting the Fire 

  • Make sure your fire pit is enclosed and there is enough room for a seating area. 
  • Make sure that your bonfire is 10 feet away from your home or any structures. 
  • Do not use gasoline or lighter fluid to start or light the bonfire. 

Bonfire Safety 

  • Keep a bucket of water or hose handy in case of emergencies. 
  • Do not leave the bonfire unattended. 
  • Keep children and pets away from the bonfire. 
  • Do not throw fireworks into the bonfire. 
  • Do not burn aerosols or anything that may produce toxic fumes or explode. 

Putting Out the Fire 

  • Slowly pour water over the ashes and check to be sure that the fire is completely out. 
  • Use a shovel to spread out the ashes to let them cool down. 

Preparing Your Business for Restoration After a Disaster

6/6/2024 (Permalink)

A SERVPRO team leader discusses restoration plans at a business. If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance.

What is the most important lesson you’ve learned as the owner of a business? 

Many business owners say they have found it’s not always possible to plan for the future—or to see an event that will impact your business coming. Others say they’ve had to find new ways to engage with their customers and continue providing services.  These are essential lessons that carry on to other parts of the business, too. It’s crucial to have a plan in place to help you deal with the different types of disasters that business owners can face, like fires, flooding or severe storms. 

Because SERVPRO® Team Miller wants to be a resource for business owners in our area, we’ve put together some powerful tips to help you if you ever need commercial restoration services. 

What You Need to Know About Starting a Restoration Project 

The majority of business owners can open their doors again after a fire or flood damages their business. It’s possible to not only open again but also to be more successful. 

Here’s how we recommend you start the process: 

  • Your disaster plan is a crucial component. Invest in a disaster plan before you need it and do everything you can to follow it in the aftermath of a fire, flood or another type of natural disaster. It’s easy to feel overwhelmed when your business is damaged, so knowing what you will do in advance helps. You may want to think about moving your business to a backup location so you can continue operating. 
  • Document all your damage. You’ll want to take plenty of pre-cleanup photos of your property to show your insurance company. It’s smart to inventory the items inside your business that were damaged, compromised or destroyed. Include the values of these items on your inventory list. 
  • Don’t forget to update your community. Providing your suppliers, your employees, your customers and your wider community with regular updates about your progress, a temporary location or your reopening is essential. 
  • Set up an ERP with Team Miller. We can prepare an Emergency Response Profile to prevent unpredictable seasonal weather from catching you off guard. The profile sets up priority response, a customized restoration plan before an emergency occurs, a single point of contact for multiple facilities and provides local as well as national coverage. 

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 24/7 in the event of an emergency.

Urban Fire Pit Safety: Enjoying Outdoor Fires Responsibly

6/3/2024 (Permalink)

campfire style bonfire with dark night background Gather around the bonfire, but don't forget about fire safety! Follow these tips from SERVPRO®.

Living in a city doesn’t mean you have to miss out on the cozy ambiance of a crackling fire. With the popularity of urban fire pits on the rise, it’s essential to prioritize safety to prevent accidents and ensure a pleasant experience for everyone.

Here are some key tips for safely enjoying a fire pit in an urban setting.

Choose the Right Fire Pit

When selecting a fire pit for your urban outdoor space, opt for one that is specifically designed for safe use in confined areas. Look for fire pits that are portable and have sturdy legs to provide stability on various surfaces, such as concrete patios or balconies.

Avoid makeshift fire containers or DIY solutions that may not meet safety standards and could pose a risk of fire or injury. Additionally, consider the size of the fire pit in relation to your outdoor space and ensure that there’s enough ventilation to prevent smoke buildup.

Location, Location, Location

The location of your fire pit is crucial for safety and enjoyment. Place the fire pit on a stable, non-flammable surface, such as concrete, stone, or brick. Keep it at least 10 feet away from any buildings, fences, or overhanging structures to reduce the risk of fire spreading.

If you’re using a fire pit on a balcony or rooftop, check with your building management to ensure compliance with any regulations or restrictions. Avoid setting up a fire pit in areas with low-hanging tree branches or near dry vegetation, as these can easily catch fire.

Practice Safe Burning Practices

Once your fire pit is set up, it’s essential to follow safe burning practices to prevent accidents and minimize environmental impact. Use only dry, seasoned firewood or pre-packaged fire logs to fuel your fire, as green or wet wood can produce excessive smoke and sparks.

Avoid using accelerants like gasoline or lighter fluid, as they can cause uncontrollable flames and pose a significant safety hazard. Keep a bucket of water, a fire extinguisher, or a hose nearby in case of emergencies, and never leave the fire unattended.

By following these fire pit safety tips, you can enjoy the warmth and ambiance of an outdoor fire pit without compromising safety. However, accidents can still happen, and if your property experiences fire-related damage, we are here to help.

Storm Planning for Anxious Kids

5/15/2024 (Permalink)

family watching lightning storm from inside home with candles due to power outage When the storm has passed, call SERVPRO®.

Thunder roars, lightning flashes and the tornado sirens blare, causing your dog to pace and your children to panic. Storm situations can be scary, especially during the summer when strong storms and tornadoes are more common. However, while we cannot control the weather, we can prepare and respond to it in ways that keep everyone calm.

This is particularly important for young children. Read on as our team explains some simple ways to incorporate storm preparation into your family routine, ensuring everyone stays calm and collected during an emergency.

Recognizing the Signs of Inclement Weather

While we can all differentiate between a sunny and cloudy day, not everyone knows what to look for as the weather changes. Even if the weather forecast does not predict storms, it is important to watch the sky. Teach your children to recognize the signs of an impending storm, such as rotating clouds, a dark or green sky, rumbling thunder and lightning that may signal a potentially dangerous storm.

It is also important to teach your kids to recognize the sound of a tornado siren and when it might go off. When the sirens are being tested, use the opportunity to help children become more familiar with the sound so that they are not frightened when it goes off during an emergency. Encourage them to listen for the siren and time how long it takes to reach your safe shelter location.

Preparing for the Incoming Weather

Have you created a storm emergency plan with your family? This includes discussing how and when to get to your safe shelter location and ensuring that your emergency kit is packed and ready to go. Choose the lowest level of your home and find an innermost room, preferably without windows. Keep a small gathering area clear at all times.

If possible, move a heavy object such as a table or desk into the room. Have your kids practice building a fort around the space and huddling inside together.

You should also involve your children in packing your emergency kit. Start with the essentials and let them help you choose what goes into the bag, including some of their favorite foods and snacks and shelf-stable water for the entire family.

Have kids pick out a flashlight and label it with their name, and don’t forget to include extra batteries, candles, matches, and any medications or prescriptions that may be required. Finally, let your kids choose some special games or activities that are only played during severe weather situations. If you lose power or need to stay sheltered for an extended period of time, you will be thankful for the added distraction.

Staying Calm

Severe weather can be frightening, even for adults, so it is natural for children to be anxious about storms and severe weather planning. It can help to explain that the chances of experiencing severe destruction or suffering from a direct tornado hit are relatively low.

Most home damage during storms, even small tornadoes, is typically focused on the roof, siding and surrounding property. The focus should be on keeping children calm and distracted during a weather event. Narrating the events in a light-hearted way may help, and it is important to stay confident and calm so that children feel secure. Together, your family will be able to tackle severe weather with much more confidence.

Preventing Water Damage in Your Home Starts Here

5/3/2024 (Permalink)

Leaking ceiling. It’s important to educate yourself about home systems that are designed to prevent water from entering your home.

The perks of owning your own home are great but it also brings a lot of responsibility. Homes are built in a way to provide maximum protection from water intrusion but sometimes those methods fail. 

It’s important to educate yourself about home systems that are designed to prevent water from entering your home. Here are some of the most common points of failure in a home that could allow water to go where it shouldn’t:  

  • Faucets and Sinks. Faucets and sinks are places to check for leaks. Over time, the rubber gaskets in faucets can degrade which can lead to leaks. Sink drains are usually sturdy unless you have a clog and use too much plunger pressure to remove it. Too much pressure from plunging can damage seals, so always use caution.  
  • Disposals. Garbage disposals are one of the hardest working appliances, and they can spring a link. If you believe you have a leak, check out these tips for finding it.  
  • Gutters and Downspouts. Gutters and downspouts should be clean and free flowing. They should be inspected regularly and cleared of obstructions and debris. Downspouts should move water at least 30 inches away from the home, and the soil should also flow away from the home.  
  • Roof Damage. Falling limbs from trees are a real risk to roof systems. They can perforate the roof and damage or clog gutters. Shingles are especially susceptible to falling tree damage. Newer shingles are designed and constructed to be impact-resistant, hopefully reducing the need for expensive roof repairs. But shingles degrade over time, and a falling tree or limb can easily damage an aged shingle.  
  • Sewer Line Obstruction. This is a serious issue and usually takes a professional plumber to resolve it. Sewer lines can clog for a number of reasons, but two of the most common are root intrusion and grease buildup.  
  • Sump Pump Defect. A sump pump is designed to move water from a basement or crawlspace to outside the home into a drainage system. When a sump pump fails, water backups can affect your home quickly.  

Stop the Stink—Tackling Water Damage Quickly

5/1/2024 (Permalink)

water dripping from ceiling into a large puddle on tile floor Trust our team at SERVPRO to provide comprehensive services for a full recovery for all your water damage restoration needs.

You come home from work and immediately step into a puddle. Your dishwasher finally gave out and malfunctioned while you were gone or you left a window open and an unexpected storm blew through.

No matter how it happens, discovering water on your floors is never fun. While you may think that grabbing a bucket and a mop will take care of the situation, oftentimes that is not enough in order to fully recover from a water disaster.

Dealing with water disasters right away by getting us on the phone is crucial if you want to avoid more damage in the form of rot, mold growth and stubborn odors.

The Path of Water

Water is flowing through our homes all the time, but it is usually tucked away in pipes or flowing through fixtures without much cause for thought. Unfortunately, the second water gets where it shouldn’t, it will start to leak and seep into the tiniest of cracks and crevices. This leakage will continue until the water has stopped flowing, which means it can find its way into some pretty hard-to-reach areas.

Stopping the flow of water and cleaning up the visible moisture will probably be your first reaction. However, even if you clean up all of the standing water on your floor, chances are that there is already moisture that has settled behind your walls and under your floors. These parts of your home don’t have proper air movement, which means that the water will linger without evaporating right away.

Over time, this water can start to impact your home’s internal structures, causing swelling to occur in important structural beams, rusted metal and even mold infestations. In fact, it only takes 24–48 hours for mold to grow from a few spores to an entire colony. You could be dealing with a serious mold outbreak on top of frustrating water damage if you don’t take action right away.

Following the Smell

If your water leak was relatively small and you decided to tackle the cleanup on your own, keep an eye out for any musty or earthy smells over the next week or so. If you missed even a little bit of the moisture, mold can start to grow and take over an entire space. Follow your nose to try and track down where it is coming from and then get us on the phone.

Our water damage restoration team will ensure the rest of the water is removed while our odor removal specialists will tackle those stinky odor particles. We will contain the room by shutting off your HVAC system and vents and then we will filter the air. Finally, we will clean and sanitize the entire surface so your space is fresh, clean and ready for normal living once again.

Don’t ignore signs of a water leak. Contact SERVPRO® for a full recovery.

Tackling Insurance Claims With Confidence

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO® is Here to Help® with your business' disaster recovery!

Disaster situations are almost always unexpected, which means that it is natural for chaos to ensue while your family reacts to the situation. While you focus on getting everyone to safety, it can be an overwhelming reality to watch your home suffer any sort of damage.

After the emergency is over, the recovery process has to begin. Picking up the pieces of your damaged home may seem really overwhelming! Thankfully, you don’t have to do it all on your own.

Our talented restoration team is trained to help restore your home after a disaster, but we can also help you navigate other aspects of disaster recovery, like your insurance claim.

The Recovery Timeline

Fires, floods and storms can cause a serious amount of damage in a really short amount of time. No matter your situation, focus first on keeping your family safe. Stay out of floodwaters, keep your family outside if your house is on fire and avoid downed power lines or unsteady walls after a strong storm.

Once you are all safe, consider checking on your neighbors if the disaster wasn’t just contained to your home. Contact any emergency services as needed and then get us on the phone right away so we can start working on your restoration plan.

We also want you to take photos of the damage that you can see. Fresh images will be a requirement of your insurance claim, so taking them as soon as the disaster situation is under control will give your agent the clearest depiction of what is going on.

Leaving the Rest to Us

Once our crew arrives, we will focus our efforts on securing your home. Our goal will be to prevent the situation from getting worse so we will board up windows, secure tarps over exposed sections of your house and remove your possessions from the affected space. While this happens, we will also start the documenting process that will help us create the best possible insurance claim for you.

We will go over your space with you and create an itemized list of your losses, noting as much as possible in terms of structural damage as well as damage to your possessions. We will also work within insurance inspection standards to lower your potential costs.

When you work with our team, we will make sure you are taken care of every step of the way. We are dedicated to your recovery now as well as your recovery down the road when your insurance claim is processed and finalized.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

Dealing With Stinky Sewage Leaks Safely

4/1/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak Let SERVPRO help you and your family recover from sewage leaks around your home.

If you had to list the top disaster situations that you would want to avoid in your home, we would bet suffering from a sewage leak would be a part of that list. The sheer gross factor, coupled with the potential danger, can be really frustrating to deal with.

Unfortunately, sewage leaks are a relatively common issue that homeowners face across the country every day! Because this situation could happen to you at any point, it is important to know what to do immediately upon discovery as well as what to do right after to help you stay in control.

Addressing the Situation

Sewage and wastewater is meant to flow down and away from our homes in designated pipes. However, that process doesn’t always happen the way it should. If some sort of clog or blockage stops the flow of water in your pipe, it can cause the sewage to be forced backwards into your sinks, toilets and tubs. Sewage can also leak directly out of your pipes if you have any loose connections or if the pipe is starting to experience wear and tear.

No matter how the stinky situation started, it is crucial that you avoid coming into contact with the water. Sewage is considered a toxic substance and you should always exercise extreme caution. Sewage can be harboring dangerous bacteria, different viruses and microbes that can make you really sick.

Stay clear of the situation while you assess your space, and if you can access the water shutoff valve from a dry location, do so right away to stop the flow of water onto your floors. After that, open up some windows and start ventilating the area. You should also get us on the phone right away!

Where Our Restoration Team Can Help

While you may think that cleaning it up yourself might be the easiest course of action, we really recommend that you don’t do that. Our cleaning and sanitization team is highly trained for situations like this, and we have the tools and proper safety gear to stay protected during the cleanup process. Once you make contact with us and we are on the way, start taking some photos of the situation. You will want them for your insurance claim, even though they will most likely never be framed or put into a scrapbook.

Our team will focus our efforts on locating the source of the leak and fixing any problems that we discover. At the same time, our cleaning crew will get to work to remove the sewage and standing water. We will also make sure to sanitize and deep clean the entire space to ensure it is safe to return to. Finally, we can employ our deodorizers to remove any lingering stinky smells from your space and your upholstery.

Don’t let a sewage leak derail your week! Contact us right away so we can take care of your home and remove the mess for you with ease.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO® and we will take care of you.